At HelpingTask , we value the privacy of individuals who use our website (https://helpingtask.com) and our on-demand services (collectively, the “Services”). This Privacy & Cookie Policy (“Policy”) explains how we collect, use, and protect your personal information when you access or use our Services. By using our website or services, you consent to the practices described in this Policy.
This Policy is incorporated into and subject to the HelpingTask Terms of Service. Capitalized terms not defined here have the meaning set out in the Terms of Service.

1. Information we collect
Personal information
While using our Services, you may provide us with personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include:

• Your name, phone number, email address, and location.
• Billing and payment details for services purchased.
• Government-issued identification details, where necessary for service verification.
• Other contact or identifying information you voluntarily provide when signing up, booking a service, or contacting us.

Please note that if you choose not to provide certain Personal Information, we may not be able to offer you some of our Services.
Usage information
We also collect information about how you interact with our Services, such as:

• Device type, IP address, browser type, and operating system.
• Access dates, times, and referring URLs.
• Activity on our website, including pages visited and features used.
• Transaction details related to service bookings.

We may collect this information using cookies, web beacons, analytics tools, and other tracking technologies.

2. How we use your information
We use your information to:

• Provide, operate, and improve our on-demand services.
• Process bookings and manage transactions.
• Communicate with you regarding updates, confirmations, and support.
• Detect and prevent fraud or unauthorized use of our platform.
• Conduct analytics and research to improve user experience.
• Send you marketing and promotional messages (you may opt out at any time).

3. Sharing your information
We do not sell, rent, or trade your Personal Information. We may share your information:

• With third-party service providers who perform functions on our behalf (e.g., hosting, analytics, payment processing).
• When required by UAE law, legal processes, or to comply with government requests.
• To protect the rights, property, and safety of HelpingTask, our users, or the public.
• In connection with business transfers such as mergers, acquisitions, or sale of assets.

We may share aggregated or de-identified information with third parties for research or analytical purposes.

4. Data security
We use industry-standard security measures, including encryption, secure servers, and firewalls, to protect your data. However, no method of transmission or storage is 100% secure. Please keep your account credentials safe and notify us immediately if you suspect unauthorized access to your account.

5. Your rights (UAE Users)
As a user in the UAE, you have the right to:

• Access and request a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion of your personal data where applicable.
• Opt out of receiving marketing communications.

You can exercise these rights by contacting us at support@helpingtask.com.

6. Cookies policy
Our website uses cookies and similar technologies to enhance functionality and improve your browsing experience.
What are cookies?
 Cookies are small files stored on your device to help us recognize you and remember your preferences.
Why do we use cookies?

• To keep our platform secure and functioning properly.
• To analyze website traffic and improve performance.
• To personalize content and enhance user experience.

Managing cookies:
 You can disable or manage cookies in your browser settings. Please note that disabling cookies may affect website functionality.

7. Third-party links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing any information with them.

8. Children’s privacy
Our Services are not directed at individuals under the age of 16, and we do not knowingly collect data from children. If we discover that we have inadvertently collected such data, we will delete it promptly.

9. Changes to this policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

10. Contact us
If you have any questions or concerns about this Policy, please contact us at:
Email: support@helpingtask.com
Company: IUNICONNECT TECHNOLOGIES
Address: C1 – 1F – SF3897, Ajman Free Zone C1 Buildings 4442612247